FAQS

Yes! Our flexidesktops are compatible with any device that supports an HTML5 web browser. Whether you’re using Windows, macOS, iOS, Android, or any other operating system with a modern web browser, you can easily connect to our flexidesktops without any additional software.

Yes, using flexidesktop is straightforward. After subscribing, you’ll receive your login URL, username, and password via email. You can watch a demo of how it works here to see how easy it is to connect and use flexidesktop.

Provisioning a new flexidesktop typically takes less than 5 minutes. However, depending on the availability of virtual desktops and the requested region, the time may vary.

Yes, you can establish a VPN connection and access the virtual desktop using the free Microsoft Remote Desktop client. To request VPN access, submit a support ticket on the My Account page.

Yes, we can create separate login credentials for both admin and employee roles. Admin users have full access, while employees can be assigned restricted accounts, preventing them from making system changes or installing software. Please note that only one of these users can interact with the virtual desktop at the same time.

Data transfers can be controlled by disabling copy/paste functions and blocking access to file-sharing platforms like Google Drive or OneDrive. Additional restrictions can be applied to specific websites at the firewall level.

Yes, by assigning employees restricted user accounts, they will not be able to install software. However, they may still download and run files that don’t require installation.

Absolutely! For businesses planning to deploy multiple virtual desktops, we can help with setting up shared folders on a server and applying Group Policies (GPOs) to manage your desktops effectively. Simply submit a support ticket through the My Account page with your specific needs, and our team will take care of the implementation for you.

We offer a 30-day refund policy, applicable only to the first flexidesktop purchased. We recommend starting with a single flexidesktop and taking advantage of our 3-day free trial to ensure it meets your needs before committing.